practice management

Balancing work and home as an OD during the holidays
Balancing work and home as an OD during the holidaysTracy Schroeder Swartz, OD, FAAO describes how her life as an OD during the holidays changed over time. From after graduation to having her own family, Dr. Swartz finds that the balance has changed.
The doctor’s doctorA few months into my residency, a patient and her husband came to see me in clinic. The history revealed they had already sought the opinions of two internationally acknowledged giants in the field of retinal disease, one of whom was a department chairman. The answers they received on those visits had differed somewhat, so they were now coming to get the tie-breaking third opinion. “Thank goodness they have no idea I am just a first-year resident,” I thought to myself.
6 questions to ask during performance reviewsAnnual employee performance reviews rank near the top of least favorite tasks for most physicians and their staff. Here are 6 questions to ask your employees to get the most out of the review process.
Forecasting your future performanceLike weather forecasting, forecasting in our optometric practices has also come a long way. Today’s software programs have every imaginable piece of data about our practices. But unfortunately, most of us don’t know how to use the data. The problem is there is so much data and information, it is hard to know what to pay attention to.
Patient needs should supersede insurance demandsAlmost every eyecare practice has a person, team of people, or outside service whose sole job is to manage problems related to facilitating the relationship between patients and their insurance companies.
Strategies for making primary care practices more efficientYour primary care practice team may not be as efficient as it could be, particularly for patients with complex, chronic health needs
Pros and cons of offering professional courtesyProfessional courtesy, waiving all or part of professional fees, now has become a field day for lawyers and third-party carriers—and an unwary trap for the well-intentioned doctor.
3 steps to success in clinical practiceSo, in optometry, with online refractions, online sales of eyeglasses and contact lenses, and in the face of reduced insurance reimbursements, is true practice autonomy attainable?
The false security of a full scheduleIt is not uncommon to hear people talk about the health of their practices by confidently stating how far they are “booked out.” How long it takes for a patient to get an appointment is often a statement of practice wellness.
Let's be social: Making Facebook connections workOne mistake ophthalmologists typically make with Facebook is to presume their practice websites and Facebook pages should contain similar information. Another misperception is that Facebook is a platform for the constant promotion of their specials, procedures, or new technologies in eye care.